Expert Guidance for Compliance, Billing, and Operational Excellence

At Mutual Associate, we specialize in delivering tailored healthcare consulting services that help your organization stay compliant, optimize revenue, and deliver high-quality care. Our comprehensive solutions are designed for LHCSAs, FI agencies, NHTD/TBI providers, and medical practices seeking to navigate the complex healthcare landscape with confidence.

Compliance & Billing Services

HIPAA & Regulatory Compliance
Stay ahead of changing regulations with expert support in federal and state compliance, including HIPAA, OMIG, and DOH requirements.

Risk Assessments
Identify and mitigate compliance risks with detailed risk assessments tailored to your practice setting.

Policies and Procedures
We review, update, and develop customized policies and procedures that align with regulatory mandates and your internal processes.

Employee Training
Equip your team with the knowledge to remain compliant. We provide ongoing, role-specific training on HIPAA, fraud prevention, billing practices, and more.

Medical Billing Services

End-to-End Revenue Cycle Management (RCM)
From patient intake to final reimbursement, we manage your entire billing lifecycle to reduce denials and improve cash flow.

Claims Management & Follow-Ups
Accelerate your payments with expert claims submission, denial management, and follow-ups.

Credentialing & Insurance Verification
Ensure timely enrollments and coverage checks with accurate, streamlined credentialing and insurance verification services.

Homecare Consulting Services

Clinical Compliance & Quality Assurance (QA)
Maintain DOH readiness with regular compliance reviews, QA checks, and audit preparation.

Survey Readiness & Mock Audits
Be fully prepared for DOH surveys with comprehensive mock audits, documentation reviews, and corrective action planning.

Staff Training & Continuous Improvement
Empower your team through structured training led by a Certified John Maxwell Coach and Trainer, focusing on leadership development, effective communication, and workplace accountability—building a culture of excellence and long-term growth.

HHAeXchange Configuration & Optimization

Full Platform Optimization
We tailor your HHAeXchange setup for maximum efficiency—from intake to billing—based on your agency’s unique workflow.

Real-Time Data Integration
Ensure seamless syncing between HHAeXchange, your payroll vendor, and your clearinghouse for accurate and timely reporting.

Customized Reporting & Analytics
Make informed decisions with tailored dashboards and reports that track KPIs, compliance status, visit verification, billing trends, and more—all aligned with your business goals.

Training & Workflow Configuration
Empower your staff with customized platform training and workflow designs that increase productivity and reduce errors.

Who We Serve

  • Licensed Home Care Services Agencies (LHCSA)
  • Fiscal Intermediary (FI) Agencies
  • NHTD/TBI Waiver Service Providers
  • Medical & Primary Care Practices
  • Behavioral Health Clinics

Partner with us to build a stronger, compliant, and more efficient healthcare operation.

📞 Contact us today to schedule a free consultation.